Privacy Policy

This privacy policy sets out how uses and protects any information that you provide when you use this website.

What Information Do We Collect?

Across this site we may collect personally identifying information from our users.
This will be in the form of:

  • Contact Forms – Contacting us in relation to services and newsletter signup
  • Facebook Pixel (Facebook tracking ID)
  • Live chat
  • Cookies
  • Google Analytics
  • Browser name
  • Technical information – Type of computer, operating system, internet service provider

We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information.

JGL Operations collects and uses Users personal information for the following purposes:

To personalise user experience:
We may use information to understand how our Users as a group use the services and resources provided on our website.

To improve our Website
We continually strive to improve our website based on the information and feedback we receive from you.

To improve customer service
Your information helps us to more effectively respond to your customer service and support requirements.

To send periodic emails
The email address Users provide will only be used to respond to their enquiries, and/or other requests/questions. If the User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.

Advertising on third party websites

Users may find advertising or other content on third party websites and social media platforms related to JGL Operations Ltd. The content you see may be based on your browsing habits though the JGL Operations Ltd Website.

What We Do With This Information

  • For the purpose of Buying, Selling, Letting or Renting property
  • For the purpose of property management
  • Internal record keeping
  • To improve our services
  • We may periodically send promotional email about services or information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail
  • We may use the information to customise the website according to your interests

Use of Cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. More information is available in our Cookie Policy page

Disclosing Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Further to this you will retain control of your own data. Should you wish, you have the right at any time to request we delete any and all data stored on you. You can make a request to have this data deleted by emailing  lettings@jgl.co.uk  This right does not supersede any legal obligation we have to hold your data (for example retaining information for anti money laundering purposes)

Third Party Links

On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

Access to Information

In accordance with the The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) you have the right to access any information that we hold relating to you.  If you would like a copy of the information held on you please contact us, however this may take up to 28 days.

Contacting Us

Please do not hesitate to contact us regarding any matter relating to this Privacy Policy.

General Data Protection Regulations